Privacy Policy

Privacy Policy & GDPR Compliance

Last Updated: January 2026

At Glove Club Ltd, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We operate from two main UK facilities (London & North Wales), and we ensure that your data is handled in strict accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller Contact Details
If you have any questions regarding this policy or your privacy practices, please contact us:

  • Phone: 0208 991 4300
  • Email: sales@gloveclub.co.uk
  • Address: Glove Club Ltd, Stewkley House, 2 Wadsworth Road, Perivale, UB6 7JD.

1. How We Collect Your Information

We obtain information about you when you use our website, for example, when you:

  • Purchase products (Gloves, PPE, Consumables).
  • Register for a trade account.
  • Contact us via email or phone about an order.
  • Sign up for our newsletter.

2. What Information We Collect

The personal information we collect might include:

  • Identity Data: Name, Business Name.
  • Contact Data: Billing address, Delivery address, Email, Phone numbers.
  • Financial Data: Bank account and payment card details (processed securely via encrypted third-party gateways).
  • Technical Data: IP address and browser type (via Cookies).

3. Lawful Basis for Processing (The Legal Part)

Under UK Data Protection law, we rely on the following lawful bases to process your data:

Contractual Necessity
When you buy gloves from us, we must process your name and address to fulfill your order and deliver the goods via our courier network.

Legal Obligation
We are required by UK law (HMRC) to keep records of all financial transactions (invoices) for tax and VAT purposes for up to 7 years.

Consent / Legitimate Interest
We use Consent for marketing newsletters (which you can opt-out of). We use Legitimate Interest to suggest relevant products based on your purchase history.

4. Who has access to your information?

We will never sell or rent your information to third parties for marketing purposes.
However, we may pass your information to our third-party service providers for the purposes of completing tasks and providing services to you on our behalf:

  • Couriers: (e.g., DPD, Royal Mail) to deliver your goods from our London or North Wales depots.
  • Payment Processors: (e.g., PayPal, Stripe, WorldPay) to securely process your payment. We do not store your card details directly.
  • IT Support: Partners who support our website and business systems.

5. How long do we keep your data?

We review our retention periods for personal information on a regular basis.

  • Customer Orders: We are legally required to hold some types of information (such as invoices and VAT records) to fulfill our statutory obligations for 7 years.
  • Inactive Accounts: Personal data for accounts that have been inactive for more than 7 years will be anonymized or securely deleted.

6. Your Rights

You have certain rights over the personal data we hold about you:

  • Right of Access: You can ask for a copy of the information we hold about you.
  • Right to Rectification: You can ask us to correct data that is inaccurate.
  • Right to Erasure: You can ask us to delete your data (unless we need it for tax purposes).
  • Right to Object: You can object to us processing your data for marketing.

To exercise any of these rights, please email sales@gloveclub.co.uk. We will respond within one month.

7. Security & Hosting

When you give us personal information, we take steps to ensure that it is treated securely.

  • SSL Encryption: Our entire website is encrypted (HTTPS). When you are on a secure page, a lock icon will appear in your web browser.
  • Data Storage: Your data is stored on secure servers located within the UK/EEA.

Complaints
If you feel that your personal data has not been handled correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact them at https://ico.org.uk/make-a-complaint/.

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